top of page
Shipping Policy
Shipping Policy
Welcome to DoodleBum! We are a small, creative shop, and we want your experience—from checkout to unboxing—to feel as fun and vibrant as our designs. Below you’ll find all the details on how we ship your goodies.
Processing Times
-
Orders are typically processed within 2–4 business days after your order is placed.
-
During product drops, holidays, or sales, processing may take a little longer. If we anticipate delays, we will share updates on the website or via email.
* Since some products are made to order and customized, these may take a couple days longer to produce, however, every effort will be made to get you your product as soon as humanly possible! You will be notified when your items ship
Shipping Methods and Delivery Estimates
We currently ship orders within the United States.
-
Standard Shipping (US): Estimated delivery within 3–7 business days after your order has been processed.
-
Expedited Shipping (US): When available at checkout, estimated delivery within 2–3 business days after processing.
Delivery timeframes are estimates and can be affected by carrier delays, weather, and other factors outside of our control.
Shipping Rates
-
Free Shipping on everything all the time!
Order Tracking
-
Once your order ships, you will receive a shipping confirmation email with tracking information.
-
Please allow up to 24–48 hours for tracking details to update after you receive your confirmation.
Incorrect Shipping Information
-
Please double-check your shipping address before submitting your order.
-
If you notice an error, contact us as soon as possible with your order number and the correct address. We’ll do our best to update it before your order ships.
-
If an order is returned to us due to an incorrect or incomplete address, we can reship it to you. Additional shipping charges may apply.
Lost, Damaged, or Stolen Packages
-
Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please check with your household members or neighbors first.
-
If your package appears to be lost in transit, please reach out to us with your order number so we can help you investigate.
-
If items arrive damaged, please contact us within 7 days of delivery with photos of the packaging and the damaged items so we can review and work with you on a solution.
International Shipping
At this time, we primarily ship within the United States. If you are outside the US and interested in ordering, please reach out to us and we’ll let you know if we can accommodate your request.
bottom of page